Dr. Hector John T. Manaligod, Rogelio V. del Cano, Jelica Enriquez, Vol. 4, No. 3, pp. 7-13, Sep. 2022
10.22662/IJASC.2022.4.3.007, Full Text:
Keywords: cluster analysis, learning management system, IS success model

Abstract

Background/Objective. The COVID-19 has accelerated the conduct of online classes around the world. To administer distant learning, schools are now relying on learning management systems. With the problems of the abrupt shift to an online modality, there must be measures in place to cluster students’ characteristics in order to assist their learning requirements, struggles, and academic performances. Methods/Statistical Analysis. Based on Delone and McLean’s IS Success model, this study used quantitative approaches and exploratory techniques to explain the higher education learners’ clusters. From March to April 2021, 303 samples were randomly selected from students participating in online programs at a higher education school on Taft Avenue in Manila. Sex, school, frequency of use, time duration, and experience with the LMS were all factors in the study. Both Hierarchical Cluster Analysis and K-Means Cluster Analysis were used to classify the samples. Findings. The results revealed that there are four clusters formed which are labeled as: service-oriented, system quality-oriented, holistic-oriented, and LMS-averse. Based on the results, information quality has the greatest influence. Since the clustering analysis is non-inferential and it is used as an exploratory technique, the researchers do not guarantee a unique solution as this depends on the elements of the subjects and the variables used. Improvements/Applications. The academic stakeholders can use the cluster analysis to make the appropriate interventions to improve the online course content and enhance the students’ academic performance. Some of these appropriate interventions include creating course policies, planning the necessary training of teachers and students, and developing the online delivery of the lessons.

Statistics
Cite this article